Please take note of our terms and conditions before completing your booking:
- The total price of a full-price reservation will be charged within 3 days prior to arrival. If you cancel or modify your reservation up to 3 days before date of arrival, no fee will be charged. If cancelled or modified later or in case of no-show, 100 percent of the price will be charged.
- The total price of a non-refundable reservation is charged any time after booking and will not be refunded in case of no-show, cancellation or if modified. Breakfast is not included in this room rate but can be ordered at the hotel for £8 per person.
- Smoking - All of our rooms are non-smoking.
- Damage - If any damage is caused to the room whilst you are staying with us we will charge your card accordingly.
- Children - Children cannot be accommodated at the hotel. Children's cots/cribs are not available. There is no capacity for extra beds in the room.
- The car park on the hotel’s site can be reserved on request. It is located behind the hotel, accessible via Fulforth Street and marked For Guests of Mama’s Inn Boutique. Please, notify hotel of your arrival and secure gate will be opened for you. The cost of one car parking space is £5 per day. You might consider also plenty of on-street parking around the hotel.
- Check-in time is between 11am and 8pm. Check-out time is 11am. Free early check-in is possible, subject to availability and by prior arrangement only. We do not have a concierge service and the hotel may be closed until 3pm.
Our Facilities & Services:
- Free WiFi
- Daily housekeeping
- Evening meals can be ordered in advance (at breakfast time)
- Breakfast is served between 7.00 and 10.00 am on weekdays and 8.00 and 10.30 on weekends. We are asking you about your breakfast time in advance in order to serve them the best possible way and to avoid waiting time.
- Ironing facilities in each room
- We can order you a taxi or you can do it by calling the following numbers: 0115 960 7607 * 0115 970 0700 * 0115 970 4000
- Safety deposit box is available at the reception
- Same-day laundry service
- A bouquet of fresh flowers can be ordered to your room
- We can reserve for you a table at the restaurant of your choice
- Short term luggage storage
- Check-out time is 11am
- Mama’s Bar is open from 3pm till 11pm. We serve teas, coffees, beers, wines and spirits. Please, ask for our buffet menu to enjoy light snacks.
- Guests can reserve a room for someone as a gift and send our hotel’s brochures.
- We offer luxury picnic baskets packed with freshly prepared foods.
- Green Flag Award winning Arboretum Park is just in a couple of minutes walk from our hotel. We will supply blankets too.
- Our hotel’s gift shop might help those who forgot to buy a small something as a gift or just basic sundries.
We look forward to welcoming you to Mama's Inn. Please contact us directly for any additional information or requests.